What this policy covers
This policy describes how Cline Mountain Insurance collects, uses, and protects information you provide through this website. It applies to this website only. Insurance carriers you are placed with maintain their own privacy practices, and their policies govern the information they hold.
Information we collect
We collect what you give us. That usually means your name, phone number, email address, ZIP code, and a description of what you need covered, submitted through a quote or contact form on this site.
We also collect ordinary website analytics through Google Analytics 4: pages viewed, approximate location, device and browser type, and how you arrived at the site. Where you reach us through an advertisement, we capture the advertising click identifiers attached to that visit so we can tell which campaigns produce real enquiries.
Please do not send sensitive personal information through this website. That includes Social Security numbers, driver license numbers, dates of birth, medical information, and payment card details. If we need any of that to complete a quote, we will collect it through a secure channel.
How we use it
To respond to your enquiry, prepare quotes, place and service coverage, meet our obligations as a licensed Arizona agency, and measure which marketing actually works. We do not sell your personal information.
We share information with insurance carriers and the vendors that run our quoting, customer management, and analytics systems, and only as far as is necessary to do the work you asked us to do or as the law requires.
Cookies and analytics
This site uses cookies for analytics and advertising measurement. Most browsers let you refuse or delete cookies through their settings. Refusing them will not stop you using the site.
How long we keep it
Enquiries that do not become policies are retained for a reasonable period for follow-up and record keeping. Client records are retained for as long as the relationship continues and afterward for the period Arizona insurance regulation requires.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to stop contacting you. Call (928) 499-6644 or write to the office address below and we will handle it.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes
We will update this page when our practices change, and the date at the top of the page will reflect that.
Contact
Questions about how we handle your information go to the office directly. Call (928) 499-6644 during business hours, or write to Cline Mountain Insurance, 1781 AZ-69 Ste #3, Prescott, AZ 86301.