Does using a local agency cost more?
No. We place policies with the same carriers you would reach directly, at the same rates, and the carrier pays us rather than you. What you get in addition is somebody who knows the property and can argue about a settlement with specifics. That part is free.
What do you actually do if I have a claim?
Read the policy with you before you report, help you report it properly, and stay involved while it is adjusted. Where a settlement misses something we say so with reference to the wording. We also tell you when a claim is not worth filing, which is advice nobody is paid to give.
Would you actually come out to the property?
We do, and the office is at 1781 AZ-69 in Prescott, about twenty minutes down Highway 89. Chino Valley is the market we know second best after Prescott itself and we write it most weeks, so walking a parcel here is a normal part of the job rather than a favor.